Frequently Asked Questions (FAQs)
- Who can use PH THEORY products?
PH THEORY products are suitable for all skin types, including oily, dry, combination, and sensitive skin. Our formulations are pH-balanced to support the skin barrier. - Is this product suitable for sensitive skin?
Yes. Our products are designed to be gentle and skin-barrier friendly. However, we recommend doing a patch test before first use. - How long does it take to see results?
Results may vary based on skin type and concerns. Most users notice improved hydration and texture within 1–2 weeks of consistent use. - Can I use this serum with other skincare products?
Yes. PH THEORY products are designed to layer well with other skincare steps like moisturizer and sunscreen. - Can I use it daily?
Yes. Our serum is suitable for daily use. Follow the usage instructions mentioned on the product label. - Is the product fragrance-free?
Our formulations do not contain added synthetic fragrances. Any mild scent comes from the active ingredients themselves. - Are PH THEORY products dermatologically tested?
Our formulations are developed with skin science in mind. While individual testing varies, products are designed to be safe for regular use. - Is this product safe during pregnancy?
We recommend consulting your healthcare professional before introducing new skincare products during pregnancy. - Are your products cruelty-free?
Yes. PH THEORY does not test on animals. - Where are PH THEORY products made?
PH THEORY products are formulated and made in India, following quality and safety standards. - What is the shelf life of the product?
The shelf life is mentioned on the product packaging. Typically, products are best used within 12 months after opening. - Do you accept returns?
Due to hygiene reasons, opened or used products are not eligible for return. Please refer to our Refund Policy for details. - How can I contact customer support?
You can reach us at support@phtheory.in. Our team usually responds within 24–48 business hours.